Bespoke Software

We start by establishing the project goals in a series of discovery meetings. This research ensures that we understand your requirements and can recommend the best development approach.

• Day-to-day requirements: who will be using the software, how will it support their roles, and what functionality do you need?
• Wider business context: how can the software reduce cost or increase efficiency across your organisation?
• Existing business processes: how can the software align with or improve your current processes?
• Pain points: are there any issues with your current software, or ‘problem areas’ of your business where we can save time or reduce headaches?
• Planned budget and ideal project timeframe.

Once the project specifications are confirmed, our team create initial wireframes and mockups of the software architecture. These mockups give you an idea of how the finished software could look and feel.

This is a great opportunity to familiarise yourself with the software and build excitement in your business by sharing the designs with your team.

Once we’ve completed testing and ironed out any bugs, we’ll work with your team to implement the software into your business. We’ll provide staff training and ensure you have all the support you need for a successful launch.

Depending on the complexity of your project, we may release your software in several stages or a single deployment.

Ongoing maintenance is one of the most significant benefits of custom software. We provide proactive maintenance and support, ensuring your software works as intended and supports your business for years to come.

Once we’ve explored what you need from your software solution, we scope out the technical and financial detail and assess the project’s feasibility.We establish a project timeframe and budget during this stage and calculate projected ROI. We also determine which team members will be involved in your project and how much resource will be needed.

At this point, the development team start coding your software. Development is the longest stage in the process, and the most important; your project manager will provide regular updates throughout development.

We often use an Agile development approach, which allows us to continuously build and iterate on your software. Our Agile team meet every day to share their progress and report any issues – it’s a collaborative, efficient way to build your software solution.

As we reach the end of the development stage, our team will begin multiple rounds of testing to remove any bugs, defects or logical errors in the software. We’ll undertake functional testing, which checks that all of the product features are working correctly, and non-functional testing, which checks how the software behaves (e.g. does it run quickly, is it easy to use).

The length of the testing phase varies depending on the complexity of your software. The more complex it is, the more time we will need to test.